General
Which pattern is featured on the front cover of the book, Cocoknits Sweater Workshop?
The cozy sweater on the cover is Emma version B, on page 66. It is with longer sleeves and knit in an undyed bulky yarn, see page 58 for yarn used for each variation of Emma.
Can the Cocoknits Sweater Workshop be used by beginner to intermediate knitters?
No need to be an advanced knitter. We've had people from all experience levels using the Cocoknits Method. In fact, many beginning knitters have been able to pick up the method easier than more advanced knitters. We recommend stopping in your local yarn shop, and ask for hands-on help. Having someone show you in person often makes understanding the directions clearer. You can also refer to our YouTube channel to see tips and techniques, or if you are a member of Ravelry, the Cocoknits group has a wealth of knowledge.
How can I make a sweater pattern with a different weight yarn?
We have a video to help you! Modify Gauge Video Tutorial
I bought the book from my LYS, can I have the PDF too?
The PDF is not an e-book. The PDF is only provided to people who order from our site, so they can see how much yarn to buy and what gauge to start swatching while they wait for the physical book. The PDF is simply the book spreads and cannot be used on an e-reader or printed. We recommend taking photos of the pages you need from the book, when you’re knitting on-the-go.
Where can I find a translation of a pattern?
We have a list of knitting translation sites.
I have a question about a Cocoknits pattern.
Please check if there is an errata on the pattern's product page. If you still need clarification, please email us at knit@cocoknits.com.
Why is Paypal giving me an error message at checkout?
Sometimes Paypal has trouble verifying addresses at check out if you're not first logged into your Cocoknits account. Please try logging into your Cocoknits account first, then going to your shopping cart and completing your purchase using Paypal. If this does not solve the issue, please contact us and let us know you’ve tried this already.
Where can I download the pattern that I purchased?
The PDF patterns are available immediately after purchase. Sign into your account, click on "My Account", then click "Order History". Find the correct invoice and click "View". You'll see a link to download the each pattern purchased in that order. We do not sell hard copy/printed patterns from our website, they are all PDF format as noted on the website.
Which pattern is featured on the front cover of the book, Cocoknits Sweater Workshop?
The cozy sweater on the cover is Emma version B, on page 66. It is with longer sleeves and knit in an undyed bulky yarn, see page 58 for yarn used for each variation of Emma.
Can the Cocoknits Sweater Workshop be used by beginner to intermediate knitters?
No need to be an advanced knitter. We've had people from all experience levels using the Cocoknits Method. In fact, many beginning knitters have been able to pick up the method easier than more advanced knitters. We recommend stopping in your local yarn shop, and ask for hands-on help. Having someone show you in person often makes understanding the directions clearer. You can also refer to our YouTube channel to see tips and techniques, or if you are a member of Ravelry, the Cocoknits group has a wealth of knowledge.
How can I make a sweater pattern with a different weight yarn?
We have a video to help you! Modify Gauge Video Tutorial
I bought the book from my LYS, can I have the PDF too?
The PDF is not an e-book. The PDF is only provided to people who order from our site, so they can see how much yarn to buy and what gauge to start swatching while they wait for the physical book. The PDF is simply the book spreads and cannot be used on an e-reader or printed. We recommend taking photos of the pages you need from the book, when you’re knitting on-the-go.
Where can I find a translation of a pattern?
We have a list of knitting translation sites.
I have a question about a Cocoknits pattern.
Please check if there is an errata on the pattern's product page. If you still need clarification, please email us at knit@cocoknits.com.
Why is Paypal giving me an error message at checkout?
Sometimes Paypal has trouble verifying addresses at check out if you're not first logged into your Cocoknits account. Please try logging into your Cocoknits account first, then going to your shopping cart and completing your purchase using Paypal. If this does not solve the issue, please contact us and let us know you’ve tried this already.
Where can I download the pattern that I purchased?
The PDF patterns are available immediately after purchase. Sign into your account, click on "My Account", then click "Order History". Find the correct invoice and click "View". You'll see a link to download the each pattern purchased in that order. We do not sell hard copy/printed patterns from our website, they are all PDF format as noted on the website.
Shipping
When will my order ship and deliver to me?
Your order is shipping from Oakland, CA, likely within 48 hours from when you placed your order. If it is delivering in the United States delivery is within one week. Tracking will be emailed to you once the shipping label is created.
When will my order ship and deliver to me?
Your order is shipping from Oakland, CA, likely within 48 hours from when you placed your order. If it is delivering in the United States delivery is within one week. Tracking will be emailed to you once the shipping label is created.
Returns
Can I return something for a full refund to my credit card?
Returns are for store credit only, and shipping charges both to and from are non-refundable. We require you mail it back to us in an insured and/or priority package.
Please see our Return Policy.
Can I return something for a full refund to my credit card?
Returns are for store credit only, and shipping charges both to and from are non-refundable. We require you mail it back to us in an insured and/or priority package.
Please see our Return Policy.
Product Related
Do I have to have the book to knit a Cocoknits Method Extended Collection pattern?
The Cocoknits Sweater Workshop book teaches Julie Weisenberger's method for knitting top-down seamless sweaters. There are patterns included in the book. There is also the "Extended Collection" of Cocoknits Method sweaters, which are sold separately. These separate patterns refer to the method, tips, techniques, etc. which are taught/explained in the book.
Here is some more information about the Cocoknits Method, explaining how it is unique and why it requires a book to accompany the patterns.
Can I buy the patterns from the book individually, instead of buying the whole book?
There is no way to purchase the book patterns individually; they are only available in the Cocoknits Sweater Workshop book. The book teaches the Cocoknits Method for top-down seamless sweaters, which is used for all 8 patterns and their variations in the book.
Here is some more information about the Cocoknits Method, explaining how it is unique and why it requires a book to accompany the patterns.
When I am filling in my worksheet to knit Molly, I am getting the wrong total numbers. What am I doing wrong?
Molly uses short rows to create the rounded neckline, so it is possible that when you’re adding the numbers for the short rows to your worksheet, you might accidentally be including those in your final stitch count.
After you CO stitches and start the short row shaping, the numbers mentioned are how many stitches you will work past the red or yellow marker before you work a SWSR, turn and work back. This is what rounds that neckline – and the numbers are not increases – so they should be included in your total stitch count.
Why is my row counter not working?
Did you know the row counter can lock, so it doesn’t count while in your project bag? The slide on the bottom left of the counter should be slid up for the button to move the numbers correctly. When the slide is in the down position it locks the button and then you can only use the wheels to change the numbers. Sometimes it is in between slide up and down position and makes the button not fully move the numbers.
We have a video we posted on Instagram showing the sliding lock.
If you find your row counter still is not working, please contact us.
Is the foam material used in your Knitter’s Blocks and Stitch Stoppers eco-friendly?
Yes, the foam backing of our Knitter's Block tiles, and the foam in all our Stitch Stoppers are made from EVA foam, which is eco-friendly.
EVA foam is used in many products, like shoes and some medical equipment. We chose to make these from EVA foam because it is the most eco-friendly material available for this type of product. It is Non-PVC, BPA-free, Formaldehyde-free, recyclable in some state/cities, and biodegradable.
Can I purchase your patterns on Ravelry?
Yes, we now sell Cocoknits patterns on Ravelry. However our patterns are only added to your Cocoknits account if purchased on Cocoknits.com. All patterns in your Cocoknits account can be accessed forever, to download again whenever and as much as, you'd like. You can also add the pattern page on Ravelry to your library so you remember that you own it.
How can I get a PDF of the Worksheet?
We do not offer a PDF of just the worksheet. You can take a photo of the worksheet page and print the jpg, or scan it with an app like genius scan to print worksheets, or you can purchase our worksheet journal which contains 24 full color worksheets (these can be used for non-Cocoknits Method patterns too). You could also try using a screenshot program like Snipping Tool, to create a printable file from the book PDF.
Do I have to have the book to knit a Cocoknits Method Extended Collection pattern?
The Cocoknits Sweater Workshop book teaches Julie Weisenberger's method for knitting top-down seamless sweaters. There are patterns included in the book. There is also the "Extended Collection" of Cocoknits Method sweaters, which are sold separately. These separate patterns refer to the method, tips, techniques, etc. which are taught/explained in the book.
Here is some more information about the Cocoknits Method, explaining how it is unique and why it requires a book to accompany the patterns.
Can I buy the patterns from the book individually, instead of buying the whole book?
There is no way to purchase the book patterns individually; they are only available in the Cocoknits Sweater Workshop book. The book teaches the Cocoknits Method for top-down seamless sweaters, which is used for all 8 patterns and their variations in the book.
Here is some more information about the Cocoknits Method, explaining how it is unique and why it requires a book to accompany the patterns.
When I am filling in my worksheet to knit Molly, I am getting the wrong total numbers. What am I doing wrong?
Molly uses short rows to create the rounded neckline, so it is possible that when you’re adding the numbers for the short rows to your worksheet, you might accidentally be including those in your final stitch count.
After you CO stitches and start the short row shaping, the numbers mentioned are how many stitches you will work past the red or yellow marker before you work a SWSR, turn and work back. This is what rounds that neckline – and the numbers are not increases – so they should be included in your total stitch count.
Why is my row counter not working?
Did you know the row counter can lock, so it doesn’t count while in your project bag? The slide on the bottom left of the counter should be slid up for the button to move the numbers correctly. When the slide is in the down position it locks the button and then you can only use the wheels to change the numbers. Sometimes it is in between slide up and down position and makes the button not fully move the numbers.
We have a video we posted on Instagram showing the sliding lock.
If you find your row counter still is not working, please contact us.
Is the foam material used in your Knitter’s Blocks and Stitch Stoppers eco-friendly?
Yes, the foam backing of our Knitter's Block tiles, and the foam in all our Stitch Stoppers are made from EVA foam, which is eco-friendly.
EVA foam is used in many products, like shoes and some medical equipment. We chose to make these from EVA foam because it is the most eco-friendly material available for this type of product. It is Non-PVC, BPA-free, Formaldehyde-free, recyclable in some state/cities, and biodegradable.
Can I purchase your patterns on Ravelry?
Yes, we now sell Cocoknits patterns on Ravelry. However our patterns are only added to your Cocoknits account if purchased on Cocoknits.com. All patterns in your Cocoknits account can be accessed forever, to download again whenever and as much as, you'd like. You can also add the pattern page on Ravelry to your library so you remember that you own it.
How can I get a PDF of the Worksheet?
We do not offer a PDF of just the worksheet. You can take a photo of the worksheet page and print the jpg, or scan it with an app like genius scan to print worksheets, or you can purchase our worksheet journal which contains 24 full color worksheets (these can be used for non-Cocoknits Method patterns too). You could also try using a screenshot program like Snipping Tool, to create a printable file from the book PDF.