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Wholesale Frequently Asked Questions
What should I do if I receive an incorrect item or an item is missing from my order?
What should I do if a product I received is defective?
Why can’t I order Magnetic Concrete Trays, Pebble Tape measures, French Market Bags, or Leather Tool Kits in wholesale quantities?
Where can I get printed versions of individual Cocoknits patterns?
Where can I find the invoice for a completed order?
I have a wholesale account with a shop in Canada – why won't your website process my order?
What should I do if my shipment arrives damaged?
Where can I find the tracking number for my order?
Why is your shipping cost so high?