How does Cocoknits determine the shipping cost of an order?

Our website gives current UPS shipping quotes based on the volume of the products chosen, however this is not foolproof. The system doesn't always correctly estimate the size of box(es) needed to pack a shipment. If you think the shipping cost is too high, please place your order then email wholesale@cocoknits.com with your order number and we will compare the shipping paid with the actual cost and refund any overcharged amount back to that order.